Large events or rides over $700 require a 50% non-refundable deposit for holding the reservation. If the event is canceled or rescheduled, the non-refundable deposit maybe applied to a future event held within six months of the canceled event. Non-refundable deposits also apply to partial cancelations, such as removing individual items off of an order. The non-refundable deposits paid on canceled items may not be applied to other items on the order.
Cancellations that are 2 days (48 hrs) or less prior to event will be charged the FULL rental rate and can not be applied towards a future event. If you need to reschedule, the sooner we know, the more options we can offer you.
Smaller events under $700 require a credit card on file to hold the reservation. Once an order is confirmed cancellations (not weather related) for any reason from the date of booking up to 2 days (48 hrs) prior to event are subject to the following cancellation fees:
Bounce House $50, Combo $75, Waterslide/Interactive Inflatable $100, Concession and other Equipment $25.
Please note that all cancellations MUST BE IN WRITING and sent to: [email protected]. If you are cancelling within 48 hours of your event you MUST ALSO CALL the office during regular office hours or call the after hours emergency number.
Bounce ‘N’ More reserves the right to cancel any reservation or portion of a reservation or shut down an event early due to Inclement Weather, unsafe, unclean, or unfit area for unit, or any other situation that the company deems dangerous or jeopardizes safety in any way or is not in the best interest of the company.
NOTE: Entertainment services such as Live Entertainers, Petting Zoos, Pony Rides, Food Vendors, etc. are subject to full payment on cancellations within 48hrs of event. Deposits are non-refundable and non-transferable unless the same event is rescheduled within 90 days.
