Our Drivers do all the heavy lifting; you just show us where to set up. It is the customer’s responsibility to measure in advance and ensure there is adequate space and provide a flat clean area for set up clear of sharp objects and debris. If the Driver is unable to set up for reasons above or if unsafe conditions exist, you will be responsible for payment in full.
Surface type: It’s important that we know in advance if you plan to set up on grass or concrete. Inflatables can ONLY be operated safely if they are secured and anchored properly. We bring stakes or **sandbags depending on where the unit will be set up. If you make changes, please let us know (especially from grass to concrete) to ensure our Drivers will have the proper equipment. Last minute changes could result in MAJOR set up delays.
**We can definitely setup on concrete surfaces, however there are additional charges involved. We use 50lb sandbags to anchor equipment that is setup on a concrete surface and there is a lot of heavy lifting and additional labor involved.
Setting up indoors or inside a fenced area: some equipment is very large and requires a double door to fit through. This may require removing the center bar double doors to get inside.
Sprinkler systems: Bounce ‘N’ More is not liable for any damage done to your sprinkler system or water lines. You will be responsible for letting our Drivers know where it is in advance to avoid any damage. If a sprinkler/water line is damaged, turn off the water immediately.
Grass: When we setup inflatables on grass areas there is a possibility that the grass may be damaged by the heat and sun. Sometimes when it is extremely sunny and hot, the grass under an inflatable can get scorched or burned. We always try to place the equipment in the best location for safety and convenience for your party or event, but we can’t control what might happen to the grass. When setting up water slides on grass we always use a tarp under the pool and stairs area to help prevent damage to the grass (which can easily happen if no tarp is used). Again, we can’t control what might happen to the grass underneath.
If you have dogs, please make sure the setup area is clean and any droppings are removed. We can not setup if there are droppings on the ground.
ATTENTION: Drivers can NOT go up and down stairs and/or hills, or move equipment excessive distances. Set up location must be easily accessible from the delivery truck.
